Privacy policy

We thank you for visiting our Online Store (Parama Naturals Online Store)  at www.paramanaturals.com. Your visit to and usage of this website is subject to this Privacy Policy and our Terms and Conditions.

We at Parama Naturals Online are committed to protecting and safeguarding your privacy.

This Privacy Policy describes the types of personal information collected on the Parama Naturals website, how this information may be used and with whom it maybe shared. Our Privacy Policy also describes the actions we take to protect the security of the information as well as how you can access, modify or delete your personal information at any time. It also explains how you can object to the processing of your personal information or to receiving communications about our products and services.

This Privacy Policy governs only information provided to Parama Naturals Online. It does not govern any other information or communications that may have been collected by us through any other means such as through our brick and mortar retail stores or collected in any other manner like promotions, thro affiliates, outreach programs, etc.

By accepting the Privacy Policy, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy.

Information collection

You can visit the Parama Naturals Online without revealing any specific personal information. However, you can register at our website, which enables us to contact you by email or text messages on your mobile phone to inform you about our products or respond to your comments or queries. During the registration process, we collect and store your personal information that you may choose to provide us with, such as your name, email address, mobile phone number and date of birth.

The technology that we use also allows us to collect aggregate information that does not identify you personally but lets us know your technology usage like the URL, IP address, your operating system and browser type, etc. We may collect, compile, store, publish, promote, report, or otherwise disclose or use any such aggregate information which does not personally identify you. If any such aggregate information is correlated to you, it will be protected like any other specific personal information as described under this Privacy Policy.

Bank account, Credit Card , Debit Card Information

Parama Naturals Online does not collect or store Bank account or Credit Card or Debit Card information. Such information as may be provided by you during the purchase transaction is not provided to Parama Naturals Online. It is directly transmitted through the payment gateway provider to the payment network or bank. We do not store such information.

Website  Hosting and Data

Our website is hosted with third party data hosting service providers. Information collected is kept on servers owned and managed by data hosting companies, which may be in India or overseas. The companies being used by us are compliant with data protection laws and have data security processes in place. However, we are not liable for any data theft or breach of security at the data centers hosting the website, and holding our customer data.

Use of Your Specific Personal Information

The information you have chosen to provide may be used by us to send  you emails such as our newsletters, surveys or other email messages containing product and event information, cosmetics tips or promotions. If at any time you decide that you would not like to receive these emails, you may select the ‘Unsubscribe’ link on the email or edit your information and consent to receive email and other communication in the ‘Profile’ section for registered users.

If you have chosen to leave your mobile phone number on Parama Naturals Online, you may receive text message/SMS alerts containing product and event information, cosmetics tips or promotions on your mobile phone. Please note that we will never send you any unsolicited text message on your mobile phone. We do not charge any fee for you to receive any text message from us. However, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider.

If you have chosen to leave your mobile phone number or landline number on Parama Naturals Online, you may receive phone calls containing product and event information, cosmetics tips or promotions on your mobile phone or landline phone.

Communications related to our serving you

If you have shared with us your contact information, we may use it to  provide you with service related information by email or other means, regarding  the website or contact you regarding your queries or service requests. These communications are integral part of our offerings and  are necessary to provide the high level of customer service that Parama Naturals Online we offer you

We may use your personal information that you have voluntarily given us, to provide you with customised service and use of our website. For example, we may suggest products that would be of particular interest to you. Such customised information may be conveyed to you by way of emails, text messages and phone calls

 Use of technology for enhanced user experience

We use various technologies to collect information relating to your visit to our website, such as the Uniform Resource Locater (URL) that referred you to our website, Internet Protocol address, browser type, browser language, the date and time of your request, etc. This enables us to enhance and customise your experience on our website. For example, we may collect the Internet Protocol (IP) address identifying your computer or device and indicating your geographic region for statistical purposes. In some instances, we may use these technologies in combination with the personally identifiable information you provide on the website. These technologies may provide a variety of information such as whether you have visited our websites before. They also may enable you to save your preferences. We may use web beacons, cookies and tracking links to improve your overall experience of using our website 

Information We Share and Who We Share With

We will not provide your specific personal information to third parties for their use in marketing their products or services to you without your consent, except if our business  undergoes reorganization, transfer or assignment as a result of any sale of our businesses. In addition, we do not sell or otherwise disclose specific personal information about our website visitors except as described here.

Our Affiliates

We may share your personal information with our Affiliates that distribute and market our products. Our Affiliates may use this information in accordance with this Privacy Policy including, if you have so chosen, sending you product information, cosmetic tips or promotions. If you prefer us to not share your personal information with our Affiliates, please do not provide it to us. We are unable to offer the benefits of Parama Naturals Online to anyone who does not consent to the sharing of their personal information with our Affiliates. 

Third Parties

We may retain other companies and individuals to outsource functions on our behalf consistent with this Privacy Policy.  Such engagements include webstore management companies, order processing companies, couriers, data analytical companies, customer support specialists, email vendors, web-hosting companies and fulfilment companies. Such third parties may be provided with access to personal information needed to perform their functions but may not use such information other than on our behalf and in accordance with this Privacy Policy.

In some cases, for invitations to special events and promotions etc, if you consent, we will share your information with such third parties and the information provided by you may be used by such third parties for their own purposes and in accordance with their own policies.

Legal Compliance 

If required to comply under with any applicable law, regulation, legal process or governmental request, we may disclose information that is necessary. In addition, we reserve right to  disclose any information as maybe necessary to prevent any possible or potential illegal activity or financial loss. All products and services on this website, unless otherwise stated are marketed by Satvayur Naturals LLP, 1st Floor, 8 Panchsheel Park, Aundh, Pune, 411008, India. All products, unless otherwise stated, are manufactured by Spring Flower Herbals (FDA License No. MH/102121) Plot 21, 77/7 Dangat Vasti, Off NDA Road, Shivane, Pune - 411023, and approved for use as "Ayurvedic Proprietary Medicine".

How We Protect Personal Information

We maintain reasonable safeguards for this website to protect against unauthorised disclosure, use, alteration or destruction of the personal information you provide on Parama Naturals Online. If you have any questions about security at our Site, you can email us at paramanaturals@gmail.com

Changes to Our Privacy Policy 

This Privacy policy is effective from 1 October 2019

We may change or revise this Privacy Policy from time to time. If we decide to change our Privacy Policy, the revised policy and will be posted here. We suggest that you periodically see this Privacy Policy. The effective date of commencement of Privacy Policy is provided at the top of this page.

Comments

We have taken great efforts to ensure that your visit to Parama Naturals Online is purposive and efficient , and that your privacy is constantly respected. If you have any questions, comments or concerns about our privacy policy, please contact us by email at paramanaturals@gmail.com

Copyright © Satvayur Naturals LLP. (brand owners of Parama Naturals ). All worldwide rights reserved.

Social media (SM) platforms 

On our pages, you will find a button linking to our Social media platforms. Please note that, with the use of this button, the data about the visit to our pages can be linked to your social media profile.

If you do not wish to transmit data to such SM  platforms , please be logged out of while accessing our pages.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What Rights You Have Over Your Data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.

Marketed by Satvayur Naturals LLP. 

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